Pharmacy First

CPE Resources
NHS Resources
PharmOutcomes Resources

Look out for the new Pharmacy First themed front page on PharmOutcomes that will have a useful link to the FAQs and service guides to help you understand the service and how it will transition from the Community Pharmacist Consultation Service (CPCS) to the new Pharmacy First service.  For users already signed up to use PharmOutcomes to record their CPCS interventions, the transition to Pharmacy First will be seamless. From the service start date (planned for 31st January 2024) referrals for Pharmacy First will automatically flow directly into your services page if you have signed up to deliver the Pharmacy First service via MYS.

Video Guide

Pharmacy First Service Guide v2

Costs, sign up and joining affinity groups v2

Understanding Your Pharmacy First Service Reports And MYS Claims

Training Resources
LPC Resources
Local Resources

Resources via CPHW:
Restrictions to OTC supply by Community Pharmacy

NHS 111 Feedback Form: 

For West Midlands Pharmacies if they would like to raise a concern regarding a referral from NHS 111, this can be done via completing the attached form and returning to: Feedback111.derbyshire@nhs.net

For urgent queries for active patients, these can still be raised 24/7 with our Operational Supervisors:
DHU Health Care Professional Number –External Access – 0300 1000 414 (#3 NHS111 Shift Manager)

If you need a copy of the ‘Annex D: Key Contact Details‘ file for Coventry and Warwickshire previously distributed to all pharmacies, please contact the LPC on ahwlpc@gmail.com to request this file as we can not display it publicly.

Previous CPCS Resources

LPC RESOURCES GP REFERRAL:

Collaborative Working March 2022
LPC Presentation GP CPCS Slides
LPC Flowchart and Protocols CW
LPC GPCPCS Summary May 2021
LPC Webinar May/June 2021 Slides
LPC Webinar May/June 2021 Video
LPC GPCPCS Flowchart
LPC GPCPCS Webinar March 2023

VIDEOS:
Avon GP CPCS Pilot Video
Patient Access Connect App
IGPM Winter Series – An introduction to the GP referral pathway to the CPCS
EMIS GPCPCS Interactive Training Session 20.07.22

TRAINING RESOURCES
CPPE Training
CPE CPCS Webinar Slide Pack
ECG Clinical Assessment Slides
RPS CPCS Events

CPE RESOURCES:
CPE CPCS Page
CPE CPCS FAQs
CPE Infographic

PHARMOUTCOMES SUPPORT
PharmOutcomes CPCS Introductory Guide (Video)
PharmOutcomes CPCS Template Guide (Video)
PharmOutcomes User Guides (Link to main page)
1. Introduction to CPCS and NHS 111 ITK referral  (PDF)
2. NHS 111 – Managing referrals for urgent supply (PDF)
3. NHS 111 – Managing referrals for minor ailments (PDF)
4. Managing service claims (PDF)
FAQs
Helpdesk

NHS GPCPCS RESOURCES