Change of Circumstances

Change of Ownership / Location (ODS Codes)
Pharmacy Closure (Market Exit)

Pharmacy Manual Chapter 38 Market Exit (p. 326)
Annex 1 Chapter 38 Closure of Premises Notification
Pharmacy Closure Activity Planner (Excel) 
Pharmacy Closure Activity Planner (PDF)
Annex 2 (Word)
ch38-annex-1-closure-of-premises-notification (Word)

PSNC recommend that contractors notify the local NHS England team by e-mail and/or by letter via recorded delivery. This is to provide an audit trail so that there is proof that notification was sent to the local NHS England team.

The contact details of the Pharmacy Team in the West-Midlands are:

Pharmacy Team, West Midlands Area Team, St. Chad’s Court, 2nd Floor East, 213 Hagley Road, Birmingham, B16 9RG

Email: england.pharmacy-westmidlands@nhs.net

In case of permanent closure, please also send a copy of the email to: england.marketentrywm@nhs.net

There are other key considerations when deciding whether to close a NHS pharmacy or not and contractors should contact their trade association such as the NPA for further guidance and resources.

https://psnc.org.uk/contract-it/market-entry-regulations/

Temporary Closures and Change in Opening Hours

In case of planned or unplanned (emergency) closures or for any changes in opening hours, please download the appropriate form from the following page:

https://www.england.nhs.uk/publication/pharmacy-manual-chapter-36-annexes/

and send it to NHS England West Midlands Pharmacy Team:
england.pharmacy-westmidlands@nhs.net

Please also make sure that you inform patients of the changes with a notice, NHS111 Provider, DoS if providing services, local surgery etc.

Business continuity plans required for temporary closures from 31st July 2023

Unplanned Temporary Pharmacy Closures

Bank Holiday Opening Hours
Emergency Closures
Business Continuity
New PLPS Regulations

Please find resources below regarding the new NHS Pharmaceutical and Local Pharmaceutical Services (PLPS) regulations:

New PLPS regulations and an update for 100-hour pharmacies

CPE Briefing 012/23: DHSC’s changes to the Pharmaceutical Regulations

Covid-19 Guidance for Pharmacies