Change of Circumstances

Change of Ownership / Location (ODS Codes)
Pharmacy Closure (Market Exit)

Pharmacy Manual Chapter 38 Market Exit (p. 326)
Annex 1 Chapter 38 Closure of Premises Notification
Pharmacy Closure Activity Planner (Excel) 
Pharmacy Closure Activity Planner (PDF)
Annex 2 (Word)
ch38-annex-1-closure-of-premises-notification (Word)

Market Exit moving to PCSE on 1st July 2024:

NHS England has transferred the administration of notices of withdrawal from a pharmaceutical list to Primary Care Support England (PCSE). Any notices of withdrawal should now be sent to pcse.marketentry@nhs.net.

Notices submitted prior to 1st July 2024 will still be processed by the Integrated Care Board (ICB) directly.

Learn more and access the related guidance

Temporary Closures and Change in Opening Hours

Unplanned temporary suspensions/closures

MYS Route:

NHS England has announced that notifications of unplanned temporary suspensions of services (closures) can now be made via the Manage Your Service (MYS) portal.

The Terms of Service require NHS community pharmacy owners to have a business continuity plan for temporary suspensions due to illness or other reason beyond their control and to action the plan when necessary.

One action of any plan is to notify the Integrated Care Board (ICB) of an unplanned temporary suspension, or a likely temporary suspension.

A module has been released to the MYS platform that enables contractors to notify their ICB of any temporary closure of their pharmacy instead of using the paper form or emailing the information to ICB pharmacy teams.

Using the MYS module will automatically ensure that pharmacy contractor notifications are sent directly to the relevant ICB, and will also enable the contractor to see a record of any submissions that have been made via MYS.

The MYS portal can be updated with one or more unplanned, temporary suspensions and is editable for 7 days after it is submitted. It can be used for unplanned temporary suspensions and deleted if there is no subsequent suspension of services.

At this stage, the MYS portal notification route is optional.  ICBs will receive reports of submissions multiple times a day so they are aware of any service suspensions in their area.

The hard-copy notification route can still be used. This can be found on the NHS England website titled Annex 18. More information on unplanned temporary suspensions can be found HERE.

Paper route: 
In case of planned or unplanned (emergency) closures or for any changes in opening hours, please download the appropriate form from the following page: https://www.england.nhs.uk/publication/pharmacy-manual-chapter-36-annexes/
and send it to NHS England West Midlands Pharmacy Team: nhsbsolicb.pharmacy-westmidlands2@nhs.net

Please also make sure that you inform patients of the changes with a notice, NHS111 Provider, DoS if providing services, local surgery etc.

Updates: 
Business continuity plans required for temporary closures from 31st July 2023
New MYS route for Temporary Suspensions Notifications from September 2024

Emergency Closures
Business Continuity
New PLPS Regulations

Please find resources below regarding the new NHS Pharmaceutical and Local Pharmaceutical Services (PLPS) regulations:

New PLPS regulations and an update for 100-hour pharmacies

CPE Briefing 012/23: DHSC’s changes to the Pharmaceutical Regulations