Change of Circumstances
CPE Change of Pharmacy Circumstance Guide
Change of Ownership: Supporting Guidance for Pharmacies located in the Midlands Region
Pharmacy Manual Chapter 38 Market Exit (p. 326)
Annex 1 Chapter 38 Closure of Premises Notification
Pharmacy Closure Activity Planner (Excel)
Pharmacy Closure Activity Planner (PDF)
Annex 2 (Word)
ch38-annex-1-closure-of-premises-notification (Word)
Market Exit moving to PCSE on 1st July 2024:
NHS England has transferred the administration of notices of withdrawal from a pharmaceutical list to Primary Care Support England (PCSE). Any notices of withdrawal should now be sent to pcse.marketentry@nhs.net.
Notices submitted prior to 1st July 2024 will still be processed by the Integrated Care Board (ICB) directly.
Unplanned temporary suspensions/closures
From 1 June 2026, the Manage Your Service (MYS) will be the only route to notify ICBs of temporary suspensions/closures.
NHS England has announced that it was giving advance notice of changes to the approved manner of reporting temporary suspensions of service or likely temporary suspensions of service (temporary closures) to ICBs. The changes will be made to the approved particulars for 1 June.
NHS England indicated that, currently, pharmacy owners can report via the Manage Your Service (MYS) platform or send an email notification to their ICB. However, from 1 June, MYS will be the only submission method, and pharmacy owners must use it from that date. Once reported via MYS, pharmacy owners do not need to follow up with an email or further notification to their ICB.
The Terms of Service require NHS community pharmacy owners to have a business continuity plan for temporary suspensions/closures due to illness or other reasons beyond their control and to action the plan when necessary. One of the required actions in the event of a temporary suspension/closure is to notify your ICB.
The MYS portal has been available to notify temporary suspensions/closures since September 2024. It can be updated with one or more temporary suspensions and remains editable for 7 days after submission. The submission can also be deleted if there is no subsequent suspension/closure.
More information on managing unplanned temporary suspensions (including resources to prepare for these) can be found on CPE here.
Please also make sure that you inform patients of the changes with a notice, NHS111 Provider, DoS if providing services, local surgery etc.
Emergency Closure Checklist for Community Pharmacies
Please find resources below regarding the new NHS Pharmaceutical and Local Pharmaceutical Services (PLPS) regulations:
New PLPS regulations and an update for 100-hour pharmacies
CPE Briefing 012/23: DHSC’s changes to the Pharmaceutical Regulations
