Patient feedback questionnaire on Pharmacy First
Community Pharmacy England and Healthwatch England have launched an online Pharmacy First patient survey that pharmacy owners can direct patients to after receiving the service.
The aim of this collaboration is to collect patient feedback on the service to help inform service improvements and to help to quantify the value of the service to the public.
Pharmacy teams providing Pharmacy First are asked to help promote the survey using the resources provided. To encourage as many responses as possible, the survey has been designed to be quick and easy to complete; during testing, most patients took around two minutes to complete it.
The survey will remain open until at least the end of 2025. Please encourage as many patients as possible to complete it.
Link to the survey: bit.ly/PharmacyFirstSurvey
More information on CPE here.
